Green TV is operated by LLC Greentv, located at Chavchavadze 78/88, Batumi, Georgia.

This Privacy Policy explains how Green TV ("Green TV", "we", "us", or "our") collects, uses, stores, shares, and protects personal information when you use the Green TV mobile application, Android TV application, website, and related services (collectively, the "Services").

By using Green TV, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use Green TV, we may collect the following information.

Account Information

If you create or use a Green TV account, we may collect:

• Name
• Username
• Email address
• Telephone number
• Account identifier
• Login and authentication information
• Subscription status
• Account preferences

Passwords and authentication credentials are protected using appropriate technical security measures and are not stored in plain text.

Device and Technical Information

We may automatically collect technical information necessary to operate, secure, maintain, and improve Green TV, including:

• Device type and model
• Operating system and version
• Application version
• Device or application identifiers
• IP address
• Language and regional settings
• Network and connection information
• Date and time of access
• Diagnostic information
• Crash reports
• Technical logs

Usage Information

We may collect information about how you interact with Green TV, including:

• Features used
• Channels and content accessed
• Viewing activity
• Viewing history, where applicable
• Search activity
• Application interactions
• Session duration
• Playback information
• Application performance information
• User preferences and settings

We use this information to operate the Services, provide requested functionality, improve performance, troubleshoot technical issues, and improve the user experience.

Subscription and Payment Information

If you purchase or use a paid Green TV service, we may process information such as:

• Subscription type
• Subscription status
• Transaction identifier
• Payment status
• Purchase history

Payments may be processed by third-party payment providers or application stores.

Green TV does not store complete payment card numbers, CVV codes, or complete payment card credentials when payments are processed by third-party providers.

Communications

If you contact Green TV for customer support, technical support, or another reason, we may collect:

• Your contact information
• The content of your request
• Technical information you provide
• Correspondence between you and Green TV

2. How We Use Information

We may use personal information to:

• Create and manage user accounts
• Authenticate users
• Provide access to Green TV services
• Provide television, video, and related content
• Manage subscriptions
• Maintain playback functionality
• Remember user preferences and settings
• Provide customer and technical support
• Diagnose and resolve technical problems
• Monitor application stability and performance
• Prevent fraud, abuse, and unauthorized access
• Protect our users, systems, and infrastructure
• Improve Green TV and its functionality
• Maintain records required for business or legal purposes
• Comply with applicable laws and regulations
• Protect and enforce our legal rights

Green TV does not sell personal information.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following:

• Performance of a contract with you
• Your consent
• Compliance with legal obligations
• Our legitimate interests in operating, maintaining, protecting, and improving Green TV
• Protection of our users, systems, property, and legal rights

Where processing is based on consent, you may withdraw your consent where permitted by applicable law.

4. Sharing of Information

We may share personal information only where reasonably necessary to operate Green TV, provide the Services, protect our rights, or comply with applicable law.

Service Providers

We may use third-party service providers for functions including:

• Cloud hosting
• Content delivery
• Video streaming infrastructure
• Authentication
• Analytics
• Application diagnostics
• Crash reporting
• Payment processing
• Customer support
• Security and fraud prevention

These providers may process information only as necessary to provide their services to us and subject to applicable contractual and legal requirements.

Legal and Regulatory Requirements

We may disclose information where we reasonably believe disclosure is necessary to:

• Comply with applicable law or regulation
• Respond to a valid court order
• Respond to a lawful request from an authorized government or law enforcement authority
• Protect the rights, property, or safety of Green TV, our users, employees, or others
• Investigate fraud, abuse, security incidents, or illegal activity
• Establish, exercise, or defend legal claims

Where legally permitted, we seek to disclose only the information reasonably necessary to comply with the relevant request.

Business Transactions

If LLC Greentv is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction in accordance with applicable law.

5. Third-Party Services

Green TV may use third-party platforms, application stores, payment processors, hosting providers, analytics providers, or other technical service providers.

When you interact directly with third-party services, those providers may process information according to their own privacy policies and terms.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide Green TV services
• Maintain active user accounts
• Fulfill contractual obligations
• Maintain security
• Prevent fraud and abuse
• Resolve disputes
• Maintain legally required financial or business records
• Comply with applicable laws and regulations

When personal information is no longer required, we delete, anonymize, or securely dispose of it, subject to applicable legal requirements and backup retention periods.

7. Account and Personal Data Deletion

You may request deletion of your Green TV account and associated personal information.

To request deletion, contact info@greentv.ge.

Please provide sufficient information for us to identify the relevant account and verify that the request relates to you.

After receiving and verifying a valid deletion request, we will delete or anonymize personal information associated with the account unless we are required or permitted by law to retain certain information.

Some information may remain temporarily in encrypted backups until those backups are automatically deleted or replaced according to our retention procedures.

We may retain limited information where necessary for:

• Legal compliance
• Accounting requirements
• Fraud prevention
• Security
• Dispute resolution
• Enforcement or defense of legal claims

8. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Destruction
• Modification
• Misuse

Security measures may include:

• Encrypted network communications
• Access controls
• Authentication mechanisms
• Infrastructure monitoring
• Security logging
• Backups
• Restricted administrative access

However, no electronic system, internet transmission, or storage system can be guaranteed to be completely secure.

9. International Data Transfers

Some service providers used by Green TV may process or store information outside Georgia.

Where required by applicable law, Green TV takes appropriate measures to protect personal information transferred internationally.

10. Your Privacy Rights

Depending on applicable law and your jurisdiction, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request a copy of certain personal information
• Submit a complaint to an applicable data protection authority

To exercise your rights, contact info@greentv.ge.

We may request reasonable information necessary to verify your identity before processing a privacy request.

11. Children's Privacy

Green TV does not knowingly collect personal information from children in violation of applicable law.

Where parental or guardian consent is legally required for the processing of a child's personal information, Green TV will require appropriate authorization.

If we become aware that personal information relating to a child has been collected unlawfully, we will take reasonable steps to delete it.

12. Application Permissions

The Green TV application may request device permissions where necessary to provide specific functionality.

Permissions requested may vary depending on:

• Device type
• Operating system
• Application version
• Features used

Where supported by the operating system, users can review or manage application permissions through their device settings.

Green TV does not request device permissions that are unrelated to the functionality of the Services.

13. Cookies and Similar Technologies

The Green TV website or web-based components may use cookies, local storage, and similar technologies where necessary to:

• Maintain authentication sessions
• Remember preferences
• Provide application functionality
• Protect account security
• Maintain service performance
• Analyze technical performance

Where required by applicable law, non-essential cookies or similar technologies will be used only after obtaining appropriate consent.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Green TV services
• Application functionality
• Data processing practices
• Technical infrastructure
• Legal or regulatory requirements

When we update this Privacy Policy, we will revise the Last Updated date shown at the top of this page.

Where required by law, we may provide additional notice regarding material changes.

The current version of this Privacy Policy will remain publicly accessible on the Green TV website.

15. Contact Information